Easy, Instant Product Guide for Everyone
Product Guide
HOW TO USE
How to Use the Product Correctly
01
Put on the product according to the donning instructions.
Put the product on your shoulders like a backpack, fasten the waist buckle first, and adjust it to fit your body. Next, fasten the chest buckle and leg buckles in order, then adjust each strap so that it fits securely against your body shape.
02
Turn the levers outward when lifting weights.
Turning the levers on both sides of the waist outward activates the strength assistance function. Turn the levers inward when walking or moving freely, and turn them outward when lifting heavy objects or performing tasks that require back strength.
03
Lift objects with proper posture.
Rather than applying excessive force with your arms, try lifting while feeling the assistance delivered from your back and legs. You can experience more natural and effective strength assistance, which also helps establish proper lifting postures and back usage habits.
01
Assemble the product taken out of the product box.
After unboxing, the lumbar support and pelvic frame are found separated inside the box. Align the lumbar support with the pelvic frame and tighten the included bolts to complete the assembly.
ACTION GUIDE
Recommended Applications
FAQ
Frequently Asked Questions
Q. How long can I use the product? Is this product durable for long-term use?
A. The gas spring can operate up to 1,000,000 times, and free replacement is available if any issues occur during the warranty period.
Q. You mentioned 14 kgf of strength assistance—does that mean I can lift 16 kg?
A. A strength assistance of 14 kgf does not mean that the robot lifts a 14 kg object for you; rather, it means it reduces the load (strain) on your back muscles by 14 kgf when lifting objects.
Q. Where is this product mainly delivered?
A. It can be applied across all industries where back strain occurs, including manufacturing, logistics, construction, and agriculture. Last year, 360 units were supplied to the National Fire Agency and the Korea Forest Service.
Q. Is customization available?
A. Yes, customization is available. Please contact us with your desired features, and we will assist you accordingly.
Q. What is the warranty period if the product gets damaged?
A. The warranty period for the product is 1 year from the date of purchase. Functional issues occurring under normal use will be repaired free of charge, while damages resulting from user negligence or external impact will be repaired at a cost.
Q. Is it difficult to put on and take off the product?
A. It may take a little time when donning it for the first time, but once adjusted to your body size, it can be put on and taken off in under 30 seconds.
Q. What key advantages does it have compared to other products?
A. StepUp NEO features an ergonomic design focused on an ultra-lightweight and slim structure. Therefore, female or elderly workers can use it comfortably without significant inconvenience.
Q. How does it work?
A. StepUp NEO is non-powered, meaning it uses no motors and operates via built-in gas springs. It works on the principle where bending forward compresses an elastic body, and the restoring force helps push the back when standing back up.