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Location & Inquiries

Head office
80 Jisiksaneop 4-ro, Hayang-eup, Gyeongsan-si, Gyeongsangbuk-do
Flagship store
170 Dosandaero, Gangnam-gu, Seoul (2/3F)
Flagship store
170 Dosandaero, Gangnam-gu, Seoul (2/3F)
Flagship store
170 Dosandaero, Gangnam-gu, Seoul (2/3F)

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Company Brochure_KOR

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Company Brochure_ENG

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Product Brochure_KOR

Product Brochure_ENG

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Product Inquiry

I have read and agree to the collection and use of my personal information.

FRT Robotics Co., Ltd. (hereinafter referred to as the “Company”) processes personal information as follows in order to protect the personal information of information subjects in accordance with Article 30 of the Personal Information Protection Act and to promptly and smoothly handle complaints related thereto. Establish and disclose guidelines. Article 1 (Purpose of processing personal information) The company processes personal information for the following purposes. Personal information being processed will not be used for purposes other than the following, and if the purpose of use changes, necessary measures will be taken, such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act. 1. Check product and company inquiries Personal information is processed for the purposes of verifying the identity of the inquiry customer, confirming inquiries, contacting and notifying for factual investigation, and notifying processing results. Article 2 (Processing and retention period of personal information) ① The company processes and retains personal information within the personal information retention and use period in accordance with laws and regulations, or within the personal information retention and use period consented to when collecting personal information from the information subject. ② The personal information processing and retention period is 1 year. Article 2 (Rights of users and legal representatives and methods of exercising them) ① The information subject may exercise the following rights related to personal information protection against the company at any time. 1. Request to view personal information 2. Request for correction if there is an error, etc. 3. Request for deletion 4. Request to suspend processing ② Rights pursuant to Paragraph 1 may be exercised to the Company in writing, by phone, e-mail, facsimile (FAX), etc., and the Company will take action without delay. ③ If the information subject requests correction or deletion of errors in personal information, the company will not use or provide the personal information until correction or deletion is completed. ④ Rights under paragraph 1 may be exercised through an agent, such as the information subject's legal representative or a person authorized to do so. In this case, you must submit a power of attorney in the format of Appendix 11 of the Enforcement Rules of the Personal Information Protection Act. ⑤ The information subject shall not violate the personal information and privacy of the information subject or others processed by the company in violation of relevant laws and regulations, such as the Personal Information Protection Act. Article 3 (Personal information items processed) The company processes the following personal information items. 1. Check product and company inquiries Required items: Optional items: 2. The following personal information items may be automatically created and collected during the use of Internet services. IP address, cookie, MAC address, service use record, visit record, bad use record, etc. Article 4 (Destruction of personal information) ① When personal information becomes unnecessary, such as when the personal information retention period has passed or the purpose of processing has been achieved, the company destroys the relevant personal information without delay. ② In cases where personal information must continue to be preserved pursuant to other laws and regulations despite the expiration of the personal information retention period agreed upon by the information subject or the purpose of processing has been achieved, the personal information shall be transferred to a separate database (DB) or storage location changed. Save it differently. ③ The procedures and methods for destroying personal information are as follows. 1. Destruction Procedure The company selects the personal information that requires destruction and destroys the personal information with the approval of the company's personal information protection manager. 2. Method of destruction The company destroys personal information recorded and stored in the form of electronic files using methods such as low level format so that the records cannot be reproduced, and personal information recorded and stored in paper documents is destroyed by shredding or incineration. do. Article 5 (Measures to ensure the safety of personal information) The company is taking the following measures to ensure the safety of personal information. 1. Management measures: Establishment and implementation of internal management plan, regular employee training, etc. 2. Technical measures: Management of access rights to personal information processing system, installation of access control system, unique identification information Installation of encryption and security programs, etc. 3. Physical measures: Access control to computer rooms, data storage rooms, etc. Article 6 (Matters regarding installation, operation and refusal of automatic personal information collection devices) ① The company uses ‘cookies’ to store usage information and retrieve it from time to time in order to provide individualized services to users. ② Cookies are a small amount of information that the server (http) used to run the website sends to the user's computer browser and are sometimes stored on the hard disk of the user's computer. go. Purpose of use of cookies: They are used to provide optimized information to users by identifying visitation and usage patterns, popular search terms, secure access, etc. for each service and website visited by the user. me. Installation, operation and refusal of cookies: You can refuse the storage of cookies through option settings in the Tools>Internet Options>Personal Information menu at the top of your web browser. all. If you refuse to store cookies, you may have difficulty using customized services. Article 7 (Personal Information Protection Manager) ① The company is responsible for the overall management of personal information processing, and has designated a personal information protection manager as follows to handle complaints and provide relief for damage from information subjects related to personal information processing. ▶ Personal information protection officer Name: Jong-yoon Han Position: Director contact : ※ You will be connected to the personal information protection department. ② Information subjects may inquire about all personal information protection-related inquiries, complaint handling, damage relief, etc. that arise while using the company's services (or business) to the personal information protection manager and responsible department. The company will respond and process inquiries from information subjects without delay. Article 8 (Request to view personal information) The information subject may request access to personal information pursuant to Article 35 of the Personal Information Protection Act to the department below. The company will endeavor to promptly process the information subject's request to view personal information. ▶ Personal information access request reception and processing department Department Name: Marketing Team Person in charge: Jongyoon Han contact : Article 9 (Methods for relief from rights infringement) Information subjects can inquire about damage relief and consultation regarding personal information infringement to the organizations below. ▶ Personal Information Infringement Report Center (operated by Korea Internet & Security Agency) - Responsibilities: Reporting personal information infringement, requesting consultation - Website: privacy.kisa.or.kr -Phone: (without area code) 118 - Address: Personal Information Infringement Report Center, 3rd floor, 9 Jinheung-gil, Naju-si, Jeollanam-do (301-2, Bitgaram-dong) (58324) ▶ Personal Information Dispute Mediation Committee - Responsibilities: Request for personal information dispute mediation, collective dispute mediation (civil resolution) - Website: www.kopico.go.kr - Phone: (without area code) 1833-6972 - Address: (03171) 4th floor, Seoul Government Complex, 209 Sejong-daero, Jongno-gu, Seoul ▶ Supreme Prosecutors' Office Cyber Crime Investigation Team: 02-3480-3573 (www.spo.go.kr) ▶ National Police Agency Cyber Safety Bureau: 182 (http://cyberbureau.police.go.kr) Article 13 (Implementation and change of personal information processing policy) This privacy policy is effective from June 15, 2023.

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Mon–Fri 09:00–18:00

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FRT Robotics Co., Ltd. | Business registration number: 754-86-00019

Address: 80 Jijisaneup 4-ro, Hayang-eup, Gyeongsan-si, Gyeongsangbuk-do | Email: marketing@frtrobotics.com

Contact: 053-851-0028 | Fax: 070-7610-6823

 
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