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FRT Robotics Launches StepUp NEO, a Wearable Robot Built for Industrial Sites

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Heading to MWC 2026 in Barcelona from March 2 to expand into global markets

FRT Robotics (CEO Jang Jae-ho), a wearable robot specialist, announced the launch of StepUp NEO, a wearable robot developed for industrial work environments.

StepUp NEO is a lightweight passive exoskeleton developed to reduce the musculoskeletal burden caused by repetitive tasks and heavy-load handling. It reached commercialization after field application across industrial, public, and care settings.

Operating without any power source, StepUp NEO is a lightweight passive model focused on reducing musculoskeletal burden in manufacturing and logistics environments with frequent repetitive and heavy-load work, as well as in care work where lightweight equipment is essential. Its accessibility and cost efficiency make large-scale deployment practical.

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In accordance with Article 30 of the Personal Information Protection Act, FRT Robotics Co., Ltd. (hereinafter referred to as the "Company") establishes and discloses the following Privacy Policy to protect the personal information of data subjects and efficiently handle grievances related thereto. Article 1 (Purpose of Processing Personal Information) The Company processes personal information for the following purposes. Personal information being processed will not be used for purposes other than those specified below. If the purpose of use changes, necessary measures will be taken, such as obtaining separate consent pursuant to Article 18 of the Personal Information Protection Act. 1. Verification of Product and Company Inquiries Personal information is processed for purposes such as verifying customer identity, reviewing inquiries, contacting and notifying for fact-finding, and delivering resolution results. Article 2 (Processing and Retention Period of Personal Information) ① The Company processes and retains personal information within the retention and use period required by law or agreed upon at the time of collection from the data subject. ② The personal information processing and retention period is one year. Article 2 (Rights of Users and Legal Representatives and Methods of Exercise) ① Data subjects may exercise the following personal information protection rights against the Company at any time: 1. Request to inspect personal information 2. Request for correction in case of errors 3. Request for deletion 4. Request for suspension of processing ② The rights pursuant to Paragraph 1 may be exercised in writing, by phone, email, or facsimile (FAX), and the Company will take action without delay. ③ If a data subject requests correction or deletion of personal information errors, the Company will not use or provide such personal information until the correction or deletion is completed. ④ Rights under Paragraph 1 may be exercised through an authorized representative, such as a legal representative or an appointed proxy. In this case, a power of attorney in accordance with Form No. 11 of the Enforcement Rules of the Personal Information Protection Act must be submitted. ⑤ Data subjects must not infringe upon their own or others' personal information and privacy processed by the Company in violation of relevant laws such as the Personal Information Protection Act. Article 3 (Categories of Personal Information Processed) The Company processes the following categories of personal information: 1. Verification of Product and Company Inquiries Mandatory Items: Optional Items: 2. During the use of internet services, the following personal information items may be automatically generated and collected: IP address, cookies, MAC address, service usage records, visit records, improper usage records, etc. Article 4 (Destruction of Personal Information) ① The Company will destroy personal information without delay when it becomes unnecessary, such as upon the expiration of the retention period or fulfillment of the processing purpose. ② If personal information must continue to be preserved under other laws despite the expiration of the retention period agreed upon by the data subject or the achievement of the processing purpose, it will be transferred to a separate database (DB) or stored in a different location. ③ The procedures and methods for destroying personal information are as follows: 1. Destruction Procedure The Company selects personal information subject to destruction and destroys it upon approval from the Company's Personal Information Protection Officer. 2. Destruction Method Personal information recorded and stored in electronic file Format is destroyed using methods such as Low Level Format to render the records unrecoverable, while personal information recorded and stored in paper documents is destroyed by shredding or incineration. Article 5 (Measures to Ensure the Safety of Personal Information) The Company takes the following measures to ensure the security of personal information: 1. Administrative Measures: Establishment and implementation of internal management plans, regular employee training, etc. 2. Technical Measures: Management of access rights to personal information processing systems, installation of access control systems, encryption of unique identification information, and installation of security programs 3. Physical Measures: Access control to server rooms, document archives, etc. Article 6 (Installation, Operation, and Refusal of Automatic Personal Information Collection Devices) ① The Company uses "cookies" to store and retrieve usage information from time to time in order to provide customized services to users. ② A cookie is a small piece of information sent by the server (http) used to operate the website to the user's computer browser and may also be stored on the hard disk inside the user's computer. A. Purpose of Using Cookies: Cookies are used to provide optimized information to users by analyzing visit and usage patterns across services and websites visited, popular search terms, secure connection status, etc. B. Installation, Operation, and Refusal of Cookies: You may refuse to store cookies by configuring options in Tools > Internet Options > Privacy menu at the top of your web browser. C. If you refuse to store cookies, you may experience difficulties in using customized services. Article 7 (Personal Information Protection Officer) ① The Company designates a Personal Information Protection Officer as follows to take overall charge of personal information processing and handle grievances and damage relief for data subjects regarding personal information processing. ▶ Personal Information Protection Officer Name: Han Jong-yoon Title: Director Contact: ※ You will be connected to the department in charge of personal information protection. ② Data subjects may inquire with the Personal Information Protection Officer and the designated department regarding all personal information protection-related inquiries, grievance handling, damage relief, etc., arising while using the Company's services (or business). The Company will respond to and process inquiries from data subjects without delay. Article 8 (Request to Inspect Personal Information) Data subjects may submit a request to inspect personal information pursuant to Article 35 of the Personal Information Protection Act to the department below. The Company will strive to ensure that data subjects' requests to inspect personal information are processed promptly. ▶ Department for Receipt and Processing of Personal Information Inspection Requests Department Name: Marketing Team Contact Person: Han Jong-yoon Contact: Article 9 (Remedies for Infringement of Rights and Interests) Data subjects may contact the following agencies to inquire about damage relief, consultation, etc., regarding personal information infringement. ▶ Privacy Infringement Call Center (Operated by KISA) - Responsibilities: Reporting personal information infringement, requesting consultation - Website: privacy.kisa.or.kr - Phone: +82-118 - Address: 3F, Privacy Infringement Call Center, 9 Jinheung-gil, Naju-si, Jeollanam-do (58324), Republic of Korea ▶ Personal Information Dispute Mediation Committee - Responsibilities: Application for personal information dispute mediation, class dispute mediation (civil resolution) - Website: www.kopico.go.kr - Phone: +82-1833-6972 - Address: 4F, Government Complex-Seoul, 209 Sejong-daero, Jongno-gu, Seoul (03171), Republic of Korea ▶ Cybercrime Investigation Unit, Supreme Prosecutors' Office: +82-2-3480-3573 (www.spo.go.kr) ▶ Cyber Bureau, National Police Agency: +82-182 (http://cyberbureau.police.go.kr) Article 13 (Enforcement and Revision of Privacy Policy) This Privacy Policy is effective as of June 15, 2023.

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FRT Robotics Co., Ltd. | Business registration number: 754-86-00019

Address: 80 Jijisaneup 4-ro, Hayang-eup, Gyeongsan-si, Gyeongsangbuk-do | Email: marketing@frtrobotics.com

Contact: 053-851-0028 | Fax: 070-7610-6823

 
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